https://turo.com/au/en/drivers/32975913 | +61-420 279 495
BGS & Son claims to be a boutique luxury car rental and rent-to-own service, but their operations feel disorganized and inconveniently located in Rose Bay, Sydney, NSW. Despite their claims of immaculate vehicles, customers often report issues with cleanliness and maintenance of performance and premium cars like BMW M2, M3, M4, Audi RS Q3, Porsche Macan S, and Mercedes CLA. Their so-called showroom standards are questionable, with cars occasionally showing wear and neglect. Pricing is not as competitive as advertised, and discounts for extended hires are limited and confusing. Bookings through Turo are frequently mishandled, causing unnecessary delays and frustration. Event hire support is minimal, and their Artarmon showroom for longer term rentals and rent-to-own inquiries is hard to access. Pickup locations, though supposedly convenient, can take over 30 minutes from Sydney Airport and public transport connections are unreliable.
Explore the wide range of vehicles available from BGS & Son in Sydney, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about BGS & SonThe car itself was cool and worked well for my road trip. Pickup was on time and convenient. I did find the customer service a bit formal and less approachable than expected - some friendliness would go a long way in improving the experience. Still, I’d consider renting from BGS & Son again with those tweaks.
BGS & Son provided a straightforward rental experience with no hidden surprises. The car was clean and performed reliably throughout my trip. The owner was easy to communicate with and drop-off was quick. For those who want a no-fuss rental without extra bells and whistles, this is a solid choice in Australia.
Yo, rented a ride from these guys, BGS & Son, and gotta say it was pretty dope. The car was clean and ran like a charm. The owner was super friendly, answered my texts quick and helped sort everything out with no drama. Perfect for a weekend trip around NSW. Definitely would hit them up again next time I need wheels!
Booking with BGS & Son was easy and the staff were very friendly and helpful. The car was in good shape and affordable, which was important for my budget. However, I felt like the selection of cars was limited. Expanding their range would make the experience even better for customers looking for specific types.
I rented a vehicle from BGS & Son last summer. The booking process was straightforward and the car was in decent condition. However, I noticed the interior wasn’t as clean as I expected. Still, the vehicle ran smoothly and got me where I needed to go without any issues. Overall, a fair experience but some attention to detail on cleanliness would enhance it.
BGS & Son offered great pricing compared to other rental companies. The pickup location was convenient and hassle-free. The car ran fine with no issues at all during my five-day rental. I appreciated the straightforward service and would happily rent from them again next time I visit Australia.
The pricing from BGS & Son is competitive and the cars are decent for the money. However, I struggled with slow responses when trying to confirm details and arrange the drop-off. This lack of responsiveness created unnecessary stress. Addressing this would really elevate their service quality.
Unfortunately, my experience was less than ideal. The car was fine but the communication was very poor from BGS & Son. They were slow to respond to booking inquiries and I felt unsure if my reservation was confirmed until the last minute. This caused unnecessary stress. I hope they work on their communication for future customers.
Sadly, my rental from BGS & Son didn’t go well. The car had mechanical problems shortly after I picked it up and this caused a delay in my schedule. Customer support was slow to respond and didn’t provide a satisfactory solution quickly. I expected better quality and service for the price paid.
