https://doos.my/ | +60 11-5699 2817
DOOS is a car rental and leasing platform based in Kuala Lumpur, Malaysia, but it struggles to stand out in the crowded Klang Valley market including areas like Cyberjaya, KLCC, and Kuala Lumpur International Airport (KLIA 1/2). The company offers a broad range of vehicles, but many customers report inconsistent vehicle conditions, from budget models like Perodua Myvi and Proton Saga to supposedly premium brands such as BMW and Mercedes-Benz. Their booking system claims to be user-friendly, yet many users find it confusing and unreliable, leading to booking errors and payment issues. Although DOOS advertises short-term and long-term options with delivery services, these offerings often lack punctuality and flexibility. Despite promoting 24/7 availability, customer support is reportedly slow and unhelpful. Additionally, while allowing individuals to list their vehicles for passive income, many vehicle owners face delays in payments and poor communication.
Explore the wide range of vehicles available from DOOS in Kuala Lumpur, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Discover a detailed overview of DOOS’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
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Write Review about DOOSThe checkout process was pretty quick, no unnecessary questions or delays. Prices are reasonable, especially if you book early. Vehicle quality was average but suitable for my travel needs around the city. I’d consider using DOOS again for local rentals.
Yo, gotta give props to DOOS. Found a dope ride at a killer price, and everything went smooth like butter. The car was chill, no drama, and easy peasy pickup. Would def recommend to the homies lookin’ to cruise without breaking the bank.
I appreciated the friendliness of the DOOS staff, who guided me through a few paperwork issues quickly. While the car wasn’t the newest model, it worked just fine for my week-long trip. Minor hiccups aside, I would consider renting again.
I recently rented a car from DOOS for a weekend trip and found their service to be quite reliable. The booking process was straightforward, and the car was clean and well-maintained. Pricing was reasonable compared to other rental companies. Overall, it was a smooth experience that I’d recommend to anyone looking for hassle-free transportation.
I didn’t have any severe issues with DOOS, but honestly, it was a pretty neutral experience. The car did its job and the staff was polite. Just didn’t shine in any particular way to push it to a higher rating. Decent if you’re not looking for luxury or extras.
DOOS offered me a good price on a compact car and the vehicle ran smoothly during my business trip. The staff was polite, and pickup was easy. For budget travelers, this company is a solid choice if you don’t mind simple vehicles and want to avoid hidden charges.
Car was decent, but man, the customer service was kinda slow when I had questions about insurance. They answered, but it took longer than I expected. Still, the car drove fine and I appreciated the no-hassle pickup. Just wish they were quicker on the communication front.
The booking went alright but when I arrived, I had to wait quite a bit for my car. It seemed the staff was overwhelmed. The car was fine, but the delay was frustrating especially when you’re on a tight schedule. Hope they fix that soon.
I liked how quick and simple the website was for booking. The car itself met my basic needs and was clean. Nothing fancy, but for a short rental and good price, it’s decent. Would use DOOS again for simple trips.
I found the cars reliable but the info provided about insurance and fuel policies was vague. Had to ask multiple times before getting clarity, which caused unnecessary stress. They should work on clearer communication to enhance customer trust.
I was disappointed with the car condition; it had scratches I was not informed about. On top of that, there were unexpected extra fees that weren't clear during booking. The website is attractive but the actual experience left much to be desired. I wouldn’t use DOOS again for my rental needs.
Rented a car for a weekend getaway but unfortunately the engine started acting up halfway through the trip. Contacting DOOS took longer than expected and roadside assistance felt slow. Such incidents ruin the joy of travel, so I can’t rate this highly.
I expected better from DOOS. The vehicle was outdated and the customer service unhelpful when I pointed out issues. For what they charge, there are definitely better options. I won’t be returning nor recommending this company anytime soon.
