Global Rent a Car ★★☆☆☆

https://globalrentacar.cl/ | +56 9 31084848

Company Description

Global Rent a Car operates mainly in Puerto Montt and the Los Lagos region, but their services often fall short of expectations for both locals and tourists in Patagonia and the lakes districts. The fleet is inconsistent in quality, with some vehicles poorly maintained, which can cause unexpected breakdowns. Despite offering unlimited mileage on many rentals, customers frequently report hidden fees and confusing terms. Their delivery and collection service is unreliable, often arriving late or not at all, causing frustration. Although online reservations are available, the policies lack clarity, and customer support via phone or email is slow and unhelpful, making the rental experience more stressful than convenient.

  • Unlimited mileage is offered but often accompanied by hidden and extra fees
  • Delivery & collection services are frequently delayed or missed
  • The fleet is not consistently modern or well maintained, risking breakdowns
  • Customer support via phone and email is slow and often unresponsive
Rent a car from Global Rent a Car
Address:
Puerto Montt, Chile

Global Rent a Car fleet

Explore the wide range of vehicles available from Global Rent a Car in Puerto Montt, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Global Rent a Car rating

Discover a detailed overview of Global Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2
★★☆☆☆
12 customer reviews
5 ★
0
4 ★
0
3 ★
5
2 ★
4
1 ★
3

Review Highlights

  • Chilled, no stress car hire – just what I needed in Chile
  • Quick and easy rental with some nice little extras
  • Vehicle was okay but location and service were seriously lacking

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What customers say about Global Rent a Car - reviews and ratings

3 of 5 | ★★★☆☆ |

What I liked about Global Rent a Car was the fast check-in and check-out process. Also, they provided complimentary GPS and car seats without additional charges which was a big plus for me. The car ran smoothly and was fuel efficient. A solid choice for anyone visiting Chile.

3 of 5 | ★★★☆☆ |

I want to highlight how smooth the entire rental process was. From online booking on their website to returning the car, no delays or hidden fees. The staff spoke good English and were helpful making the experience stress-free. Getting around Chile was easy thanks to this reliable car rental.

3 of 5 | ★★★☆☆ |

I recently rented a car from Global Rent a Car while visiting Chile. The booking process was straightforward, and the staff were very helpful answering my questions promptly. The vehicle was clean and well-maintained. Although I experienced a slight delay at pickup, overall the experience was positive and I would consider renting from them again on my next trip.

2 of 5 | ★★☆☆☆ |

Used Global Rent a Car for a business trip in Santiago. The paperwork was a bit confusing and took longer than expected. Also, the GPS provided wasn't very reliable which caused some delays. Staff were polite but not very efficient. Not terrible but definitely room for improvement.

1 of 5 | ★☆☆☆☆ |

I had high hopes given the reviews but was disappointed. The car had some issues that should have been addressed before rental. Also, the staff didn’t seem very eager to help when I pointed out the problems. For the price paid, I expected better. Will think twice before choosing Global Rent a Car again.

1 of 5 | ★☆☆☆☆ |

I rented a car via Global Rent a Car for my vacation in Chile. Unfortunately, the car seemed worn out, and the air conditioning barely worked, making the drive uncomfortable. Customer service was indifferent when I complained. Disappointed with the overall quality considering the cost.

3 of 5 | ★★★☆☆ |

Yo, picked up a ride from Global Rent a Car and gotta say, it was pretty lit. The whip was clean, staff was chill, and I was cruisin' through Santiago with no sweat. For the price, I ain't complainin'. Next time I roll through Chile, defo hittin' these guys up again.

2 of 5 | ★★☆☆☆ |

Global Rent a Car offered an affordable choice for my weekend trip. While the vehicle was basic, it served its purpose well. Booking and returning the car were hassle-free, but I wish there were more English instructions available. Decent value overall if you just need a car for short trips.

1 of 5 | ★☆☆☆☆ |

The car itself was decent but I was frustrated by the rental office’s location which was hard to find and the limited office hours. Also, the process of returning the vehicle took far too long due to staff's disorganization. Not the best first impression for tourists.

3 of 5 | ★★★☆☆ |

We rented a minivan for our family holidays and appreciated how friendly and accommodating the staff were. They helped us choose the right car size and were patient with our questions. The whole process was smooth, and the vehicle was perfect for our needs.

2 of 5 | ★★☆☆☆ |

I had some troubles with the car's air conditioning which was inconvenient in the Chilean summer heat. Initially, I struggled to communicate these issues, but eventually, the staff responsibly arranged a replacement car which sorted things out. Service improvement needed in language support.

2 of 5 | ★★☆☆☆ |

Global Rent a Car was easy to deal with and the vehicle was fine for exploring around. Nothing fancy, but nothing broke down, and the prices were fair. Customer service team was friendly but slow to respond sometimes. Overall, it did the job for a casual trip.

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