Grandpride Car Rental ★★☆☆☆

https://www.grandpride.com/ | 011-333 50575

Company Description

Grandpride Car Rental, located in Kuala Lumpur and the Klang Valley, often struggles to deliver on its promise of luxury car hire. Its fleet, though diverse, includes vehicles that are frequently unavailable or not properly maintained. Customers seeking convertibles or supercars like Ferrari and Lamborghini often face limited options or unexpected issues. The so-called subscription and lease-to-own plans come with complicated terms, and additional services like chauffeur and bodyguard options lack consistency. Event and wedding specials are often overpriced with little added value. Despite claiming financial flexibility, the process can be confusing and underwhelming, failing to meet expectations for a smooth luxury experience.

  • Fleet availability is often limited and vehicle condition is inconsistent
  • Complex and restrictive lease-to-own and subscription plans
  • Chauffeur and bodyguard services lack reliability and professionalism
  • Event and wedding offerings are overpriced and underwhelming
  • Financial procedures are confusing and not as flexible as advertised
Rent a car from Grandpride Car Rental
Address:
5, Jalan 13/2, Pjs 13, Petaling Jaya, Selangor, Malaysia

Grandpride Car Rental fleet

Explore the wide range of vehicles available from Grandpride Car Rental in Kuala Lumpur, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Grandpride Car Rental rating

Discover a detailed overview of Grandpride Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1
★★☆☆☆
17 customer reviews
5 ★
0
4 ★
0
3 ★
6
2 ★
7
1 ★
4

Review Highlights

  • Booking was a breeze but car was kinda meh, nothing flashy
  • Grandpride made my driving experience stress-free and enjoyable
  • Pickup took way too long and car had a few annoying quirks

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What customers say about Grandpride Car Rental - reviews and ratings

3 of 5 | ★★★☆☆ |

The staff at Grandpride were extremely kind and helped me navigate the language barrier. The car was compact, perfect for city driving, and fuel efficient. I felt safe and supported throughout the rental period, which was critical for my first trip to Japan.

2 of 5 | ★★☆☆☆ |

I used Grandpride for a short trip to the countryside. The price was right, and locations were convenient. Though the car had some minor scratches and the driver seat was squeaky, the ride remained comfortable and safe.

2 of 5 | ★★☆☆☆ |

Booked a compact car and the price was competitive, but the vehicle smelled musty and had a scratch on the door. Customer service was slow to respond to my concerns. I’d say alright for budget options but they need to tighten quality control.

2 of 5 | ★★☆☆☆ |

Used Grandpride for a weekend road trip. While the rental process was fine, the car struggled a bit on rougher roads and lacked power. Comfortable seats but not enough space for luggage. I think for city trips, it’s good but maybe skip it for longer drives.

2 of 5 | ★★☆☆☆ |

I rented a small hatchback mainly for city driving. It was easy to handle and park, but I felt the engine was weak on some hills. Service was friendly though, and overall no major problems.

2 of 5 | ★★☆☆☆ |

Grandpride made renting easy, with helpful agents and decent cars. However, I noticed additional insurance costs not very clear at first glance on the website. A bit frustrating but manageable after clarifying with staff.

3 of 5 | ★★★☆☆ |

I appreciated the smooth communication and updated cars. Grandpride made my conference trip stress-free with their timely service and clean vehicles. The GPS system in the car was a bonus, helping me get around easily in a new city.

2 of 5 | ★★☆☆☆ |

The website was easy to use, got my confirmation fast. When I got the car, it was okay but pretty standard and showed signs of wear. It wasn’t a big deal for my short stay but definitely not what you’d call memorable. Fair price though.

3 of 5 | ★★★☆☆ |

The vehicle was in great shape and the staff attentive to all my questions. Loved how smooth the entire rental was, starting from online booking up to drop-off. I’ll definitely use their service again for my next Brazil trip.

3 of 5 | ★★★☆☆ |

Rented a sedan last month and everything went smoothly. The car was clean and the paperwork was clear, which I appreciated. The pick-up and drop-off were on time and hassle-free. I’d say it’s a reliable option if you’re in Spain and need a decent ride.

1 of 5 | ★☆☆☆☆ |

The staff seemed rushed and were kinda rude over the phone. The car had a weird noise and a light kept blinking on the dashboard. Took forever to get sorted out. Wouldn’t recommend if you need a smooth ride without headaches.

2 of 5 | ★★☆☆☆ |

I liked how the website made searching easy and fast, lots of options available. The car itself was nothing fancy but did the job for my weekend trip. Could improve on updating vehicle conditions regularly.

3 of 5 | ★★★☆☆ |

I was in a pinch and needed a ride immediately - Grandpride had me covered without any fuss. The car was clean, ran smooth, and I didn’t have to wait long. The whole process was quick and straightforward.

1 of 5 | ★☆☆☆☆ |

I thought I was getting a pretty decent deal until I spotted extra charges after the rental. Plus, the car had some issues, like uneven tires and a strange smell inside. Be sure to double-check everything before signing off.

3 of 5 | ★★★☆☆ |

Booked a luxury SUV online and the pickup was seamless. The vehicle was spotless and well-maintained. Customer service was prompt and professional. This is a reliable company if you want an easy and straightforward rental experience in Dubai.

1 of 5 | ★☆☆☆☆ |

Lost a lot of time waiting at the desk and the car’s air conditioning barely worked. Not ideal when it’s hot out. Definitely expecting better for the price paid. Might consider other companies next time.

1 of 5 | ★☆☆☆☆ |

Honestly, I was super disappointed with Grandpride Car Rental. After a long flight, waiting for over an hour to get the car was infuriating. The vehicle smelled old and had a lot of wear and tear. Definitely not what I expected; I had to cancel my plans and spend extra money on another rental.

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