https://ibcar.com.br/ | 92 3011-2222
IB Car Rental, a Brazil-based vehicle hire company, is known for its outdated fleet and confusing rental conditions that often leave customers frustrated. Their so-called well-maintained, recent model vehicles are frequently criticized for poor condition and unexpected breakdowns. Online and phone booking processes are slow and unreliable, with limited pickup and drop-off options that rarely match customer needs. Their policies are vague, causing misunderstandings about insurance, mileage limits, and driver eligibility. Overall, customer service is unresponsive and pricing lacks transparency, leading to dissatisfaction among clients.
Explore the wide range of vehicles available from IBCAR in Manaus, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about IBCARUnfortunately, my rental experience was disappointing. The car had minor mechanical issues that delayed me slightly. However, the staff was courteous and did their best to assist me. I appreciate their politeness but would recommend IBCAR to improve vehicle maintenance before renting out. It’s important to ensure customer satisfaction beyond friendliness.
Man, I was looking for a ride without all the fancy fuss, and IBCAR delivered. No BS, just good wheels and folks who knew what they were doing. No stress pick-up and drop-off, just the way it should be. I’ll be back for sure next time I’m in Brazil, real talk!
While the car I rented ran well and met my transportation needs, the customer service left me wanting. The staff were polite but somewhat distant and uninterested. It’s a shame when the product is good but the human side falls short as customers always appreciate a friendly, helpful attitude during rentals.
I booked a car from IBCAR for a weekend trip. The staff was professional and the pickup process was smooth. However, the car wasn’t as clean as I expected. It had some leftover trash and the seats felt a bit dusty. I wish they paid more attention to hygiene. Other than that, the vehicle functioned well and the price was fair. I might try them again but will request a thorough cleaning upfront.
Booking was quick and easy, and the car was ready and clean. I appreciate the transparent pricing and no hidden charges. The staff was helpful and friendly, ensuring a pleasant experience. The vehicle worked well for all my needs during the weekend trip. Overall, a trustworthy rental service in Brazil.
The entire process was good, and the car was reliable. However, I found the pick-up and drop-off times to be rigid, which constrained my travel plans. More flexibility or options for late returns would make it much easier for travelers with unpredictable schedules.
As a local, I find IBCAR reliable and efficient whenever I need a rental car. The return and pickup locations are convenient with friendly staff ready to assist. I have used their service multiple times and have never faced serious issues. Pricing is competitive and cars are regularly maintained. Great option for tourists or locals alike!
I rented a compact car during my recent trip and everything went smooth. The vehicle was clean and drove very well, but I did notice their rates were not the cheapest around. If you're looking for reliability and decent service, IBCAR fits the bill, but bargain hunters might want to shop around a bit more.
The vehicle was alright but I was very frustrated with the delay at pickup time. The staff didn’t give clear reasons and communication was poor. Due to this, I lost precious time on my trip schedule. Improvement in punctuality and customer updates is necessary for better service.
Yo, big ups IBCAR crew! Grabbed a ride for my Brazil vacay and it was all smooth. The whip was fresh and handled like a charm on them back roads. Customer peeps were chill, no drama at all. Made my trip way easier. Props for keeping it real and solid. I’m def coming back next time I hit the scene.
Had a rental for a 4-day road trip and while the process was easy and the car reliable, the seats were a bit uncomfortable for long drives. Besides that, the experience was mostly positive. Easy pick-up and drop-off were appreciated as well. A minor fix for a pleasant journey overall.
I really liked how easy it was to navigate their website and complete my reservation. The whole process took less than 10 minutes. No unnecessary info or confusing steps. When I arrived for pickup, all was ready and smooth. The car was decent and comfortable for my short trip. I would definitely recommend the site for ease of use.
The vehicles I rented were fine mechanically but dealing with the customer support was frustrating. I had to wait on hold multiple times and some information they gave conflicted with what was on the website. Also, the return process was not straightforward and caused some unnecessary stress. I hope IBCAR invests in better training for their staff because their cars have potential.
The rental process was very professional, and the staff was impeccably courteous. Unfortunately, the vehicle seemed somewhat outdated and lacked modern features that I expected. For the price, I would expect a car in better condition or at least a newer model. Nevertheless, it did its job without any major issues during the rental period.
Although I liked the cars, I was not happy with the surprise extra fees that were not clearly explained on the website. This caused some frustration at the return desk and I felt the terms should be more transparent. Customer service tried to clarify but upfront honesty is better. Will consider other companies next time.
From start to finish, my experience with IBCAR was excellent. Their website made booking easy, and the customer service representatives were very helpful when I called with questions. The car was modern, fully fueled, and surprisingly spacious. The best part was the transparency in fees and no hidden charges. Definitely will rent from IBCAR again next time I visit Brazil.
