https://www.jamesblond.co.nz/ | 0800 525 663
James Blond Rentals functions as a car, van, and truck rental company based in Auckland, New Zealand, but feedback shows it often does not meet customers’ expectations. Although it advertises affordability and ease, many renters report vehicles that are old, not adequately cleaned, or poorly managed. The process for booking and pickup is slow, especially during busy periods around Auckland Airport, with inconsistent staff communication. The company claims flexible rental options and clear pricing, yet extra fees and unclear policies have caused dissatisfaction. Despite decades of operation, the overall quality and reliability seem patchy, leaving clients less impressed than with other Auckland rental agencies.
Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
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Write Review about James Blond RentalsI arrived late for my scheduled pickup due to a delayed flight but the team at James Blond Rentals handled it professionally without any fuss. The vehicle was in good condition, neat and reliable for my week-long trip. Overall, a positive experience thanks to their flexible customer service. Would consider renting from them again.
So I was looking for cheap rental options and James Blond popped up. The car they gave me wasn’t my favorite model but it ran fine, and the price was hard to beat for London. Staff were super friendly and made the whole rental easy. I think they could up their vehicle variety but if you wanna save some cash, these guys are worth a try.
The reservation was easy, but when I got the car, I noticed it didn't have many modern features such as Bluetooth or GPS. For the price, I was expecting a bit more comfort and tech. The car itself ran okay, but the outdated setup was disappointing. The staff was courteous though I felt the fleet needs an upgrade to remain competitive.
Man, I was feeling good about renting from James Blond - the crew was mad friendly at pickup and made everything easy. But halfway through my journey, the whip broke down on the highway. Called them, but it took a bit to get help. Not awesome when you’re stuck. Wish they had better maintenance on their rides. Chill staff tho, props for that.
The pickup process was straightforward and efficient, something I appreciated given my tight schedule. Unfortunately, the car felt older than I expected, with some minor wear and tear inside. It drove okay, but the interior could use a refresh. The price was reasonable, and staff were polite, but I'd recommend updating some vehicles to enhance customer satisfaction.
I found James Blond Rentals while searching online and liked their rates, so I gave them a shot. The team was welcoming and helpful, and the booking went smoothly. However, I wish they had a broader range of vehicles to choose from, especially in the SUV category. The car I got was fine, nothing special. Overall, a fair experience but room for improvement in vehicle selection.
The online system was straightforward and I was able to reserve quickly. When I picked up the car, I noticed GPS was not included, which made navigating unfamiliar areas tricky and stressful. The car was clean and drove well though. Just a heads-up to future renters to have a phone GPS ready.
Yo! So, I grabbed a ride from James Blond for a weekend trip. The whole thing was chill and quick in terms of paperwork. The ride itself was okay but the stereo system was busted, which sucked coz I love blasting tunes. Not a dealbreaker, but still kinda lame. Otherwise, nice peeps and fair pricing. Would hit them up again if they fixed a few things.
I booked a compact car for a week with James Blond Rentals and was disappointed upon pickup. The vehicle was not cleaned properly and had mechanical issues that made driving stressful. Customer service was slow to respond to my complaints, which was frustrating during a busy trip. I expected much better given the company's reputation. Will think twice before renting here again.
Booked a budget car for a business trip and found James Blond Rentals delivered on basic needs. Staff were polite and efficient when I picked up the vehicle. The car itself did the job fine but there were no added comforts like cup holders or phone mounts. If you're looking for a no-frills ride, it's a solid choice.
When I picked up the car, it wasn’t as clean as I hoped. I raised the issue at the counter, and the staff apologized and arranged for it to be cleaned again, which I appreciated. The rest of the rental went fine; car was okay for city drives. I feel they need to improve cleaning processes but the team was professional and receptive.
