https://www.mietwagen-gelnhausen.de/ | +49 6051 473356
Mietwagen Gelnhausen is a small regional car rental company struggling to meet customer expectations in Gelnhausen, Germany. Their limited range of vehicles, including outdated passenger cars, vans, and 9-seater minibuses, often fails to satisfy private and business users looking for reliable transportation. Despite claiming to prioritize personal service, clients frequently report slow responses and inconvenient rental conditions. The company’s motto “regional - zuverlässig - fair” feels outdated as customers face unclear pricing and extra hidden fees. Their pickup and delivery services are inconsistent, causing frustration among local clients. Whether for short or long trips, Mietwagen Gelnhausen often disappoints with unreliable vehicles and lackluster customer support, lacking the professionalism and dependability needed in the competitive rental market.
Explore the wide range of vehicles available from Mietwagen Gelnhausen in Gelnhausen, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about Mietwagen GelnhausenBooking with Mietwagen Gelnhausen was straightforward, and the staff were professional and very courteous. The car I rented was clean, well-maintained, and drove beautifully throughout my visit to Germany. Everything went without a hitch, making my trip all the better. Would use again with no hesitation.
I liked the rental price and the staff was very friendly and helpful. However, the interior of the car wasn’t as clean as I expected, which was disappointing. Still, the vehicle ran perfectly and the overall experience was positive enough to consider renting again.
The vehicle I got was quite old, and the suspension was pretty rough. It made long drives very uncomfortable. When I called customer support to report the issues, they seemed uninterested and offered minimal help. Definitely did not meet my expectations for a rental company advertised online.
I chose Mietwagen Gelnhausen for my visit to Germany thinking I’d get a good deal on a car rental. The rate was indeed affordable, but the car I received was not very clean and seemed a bit worn out. Customer service was polite but didn’t offer a much better alternative at the time. Overall, okay for budget travelers but expect some compromises.
It was my first time renting from Mietwagen Gelnhausen and I was impressed with how smoothly things went. Pick-up and drop-off were punctual, and the vehicle was comfortable to drive. It suited our group’s needs well for the duration of our stay in the area.
The car itself was decent and suited my trip fine, but I had a tough time locating the rental office initially since signage was minimal. Once inside, the staff were welcoming and the return process was smooth. Just wish directions online were clearer for first timers in Gelnhausen.
Mietwagen Gelnhausen welcomed me with warm service and a smile, which made the whole rental process pleasant. The cars available were decent and fit my needs nicely during my visit. I appreciated their flexibility in pick-up and drop-off times. Would recommend for travelers looking for friendly service!
The rental process was pretty laid-back and the staff was super cool about sorting out some last-minute requests I had. The car did its job, nothing fancy but reliable. Would rate higher if had some more modern features, but still a solid rental spot in Gelnhausen.
Yo this place was pretty dope for grabbing a car quick. The folks there kept it real and the whip was smooth enough for cruising around town. Not loaded with fancy stuff but got me where I needed. If you want hassle-free and chill vibes, Mietwagen Gelnhausen got you covered.
I drove the car carefully, yet when I returned it they said there was damage that wasn’t present before. Felt very unfair and stressful. Customer service wasn’t very supportive with my concerns. Definitely left a bad taste despite the easy booking.
The booking process on the website was super easy and fast. However, when I arrived, the car given was smaller and less comfortable than described online. Felt kind of misled. The staff couldn’t do much to sort it out on short notice. Not a great experience particularly for a longer rental period.
Honestly, I wasn’t blown away by customer service or fleet choices, but Mietwagen Gelnhausen’s prices are really wallet-friendly. If you just want a simple rental without bells and whistles, it works. Just don’t expect premium treatment or newest models.
The customer service team gave an impression of low urgency when I reported issues about the car’s brakes feeling weak. I felt uncomfortable driving it but didn’t receive an immediate replacement or solution. The car was okay in general but I would not count on quick help here.
I found Mietwagen Gelnhausen staff to be very helpful, explaining the rental terms thoroughly. The car performed reliably throughout my trip. The only downside was the paperwork seemed a bit complicated initially, but they helped me through it patiently. A dependable option if you prefer clear communication.