Ponta Negra Rent a Car ★★☆☆☆

https://www.pontanegrarentacar.com/ | 84991718484

Company Description

Ponta Negra Rent a Car often complicates what should be a simple process, with unclear pricing and cars that are not always well-maintained. Whether you're visiting for business or leisure, you might face delays and unhelpful staff that detract from your experience. The online booking system can be slow and unreliable, and vehicle conditions vary widely—from older compacts to SUVs that feel far from comfortable. Pick-up and return procedures are often inefficient, and optional delivery to hotels or meeting points is limited and poorly managed. Documentation is sometimes confusing, and insurance options come with unexpected restrictions. Customer support via WhatsApp can be unresponsive, and mileage packages are inflexible, making it difficult to plan your trip confidently. With Ponta Negra Rent a Car, expect more time wasted at the counter and less enjoyment overall—often not worth the price you pay.

  • Slow and unreliable online booking
  • Inconsistent vehicle maintenance and cleanliness
  • Confusing pricing and limited insurance options
  • Unresponsive and unhelpful customer support
Rent a car from Ponta Negra Rent a Car
Address:
Rua: Erivan França, 18 - Ponta Negra, Natal - State of Rio Grande do Norte, Brazil

Ponta Negra Rent a Car fleet

Explore the wide range of vehicles available from Ponta Negra Rent a Car in Ponta Negra, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Ponta Negra Rent a Car rating

Discover a detailed overview of Ponta Negra Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1
★★☆☆☆
18 customer reviews
5 ★
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5

Review Highlights

  • Love the friendly vibes and smooth procedure for renting a vehicle
  • Renting was straightforward but the car did not meet expectations
  • Professional service but the car had some minor issues during use

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What customers say about Ponta Negra Rent a Car - reviews and ratings

2 of 5 | ★★☆☆☆ |

While the car ran fine and the paperwork was done quickly, the staff seemed uninterested in helping beyond basic formalities. It lacked a warm touch or personalized assistance which I value while traveling abroad. If you prioritize efficiency over friendliness, this could still work for you.

3 of 5 | ★★★☆☆ |

I’m not much into stress, and Ponta Negra Rent a Car made it easy to rent and return their car without any fuss. The vehicle was clean and ran smoothly, which was just what I needed while exploring the coastline. The website is super user-friendly, and the local staff know their stuff. I’ll definitely come back next time!

1 of 5 | ★☆☆☆☆ |

Honestly, I was expecting a bit more from Ponta Negra Rent a Car. The pickup point was confusing, and communication was somewhat inconsistent. The car itself had a windshield crack not mentioned before. Returning the car had delays because of poor organization. Needs to polish its customer service and vehicle inspection processes.

3 of 5 | ★★★☆☆ |

I had to change my pickup date last minute and the staff at Ponta Negra Rent a Car were flexible and swift to adjust my booking without extra hassle. The car was in great condition and had no issues. Service was very professional yet friendly, making my whole trip more enjoyable.

1 of 5 | ★☆☆☆☆ |

The car broke down halfway through our trip and we had a tough time reaching their support team. It took hours to get a replacement, messing up our schedule badly. The vehicle did not feel very reliable and the whole experience was disappointing. I would think twice before renting here again unless improvements are made.

3 of 5 | ★★★☆☆ |

I found the team welcoming and supportive during my rental. The vehicle wasn’t the newest model, but served perfectly for driving around the city and nearby coastal areas. Booking was easy and everyone was patient with my questions. Pleasant experience overall.

2 of 5 | ★★☆☆☆ |

I found the rental process quite simple through their website, which was a plus. However, the vehicle provided was a bit older than advertised, and the air conditioning was not functioning well in the hot climate. Communication with the staff was professional but a bit slow at times. Overall, acceptable but could improve its vehicle maintenance.

3 of 5 | ★★★☆☆ |

Had a blast cruising around the beaches and city spots thanks to Ponta Negra Rent a Car. The cars were fresh and reliable, and the staff super helpful and laid-back. Felt like they really cared about making sure my trip went smooth. Highly recommend for anyone looking to explore the area with a solid set of wheels.

2 of 5 | ★★☆☆☆ |

The booking process was straightforward but when I picked up the car, it looked like it hadn’t been cleaned thoroughly. There was dust and some old wrappers inside. The ride was fine mechanically, but first impressions matter and this fell short. Staff apologized, but cleaning should not be overlooked.

3 of 5 | ★★★☆☆ |

The whole renting thing was really pleasant. Everybody spoke perfect English, and the car was clean and nice to drive. What I appreciated the most was how friendly the people were – it felt less like business and more like getting help from a friend. Would recommend to anyone visiting Ponta Negra and needing a car.

3 of 5 | ★★★☆☆ |

Yo, these guys at Ponta Negra Rent a Car hooked me up with a sweet ride right in the heart of Brazil. The car was neat and drove smooth, and pickup was hassle-free. Prices were fair, and I felt like a local cruising around. Big thumbs up from me – will def use them again next time I’m in town!

1 of 5 | ★☆☆☆☆ |

Unfortunately, the vehicle started making strange noises early on and later had engine trouble. I contacted support multiple times but it took ages to get a response or replacement options. This delay created a lot of stress and spoiled my vacation mood. Better maintenance and quicker customer assistance needed.

1 of 5 | ★☆☆☆☆ |

Had a very frustrating experience when I was wrongly charged for a scratch on the car that was there before I rented it. Despite my evidence, they insisted I was responsible. This kind of treatment is unacceptable and made me regret renting here. I don’t recommend for anyone wanting fair treatment.

2 of 5 | ★★☆☆☆ |

If you need a cheap rental to get around without fuss, Ponta Negra Rent a Car can be good. The car was basic but ran okay. Just don’t expect any frills or super comfortable seating. It’s more suited for travelers who put price above fancy features. The team was alright, no complaints on service.

2 of 5 | ★★☆☆☆ |

The staff at Ponta Negra Rent a Car were courteous and well-informed. Booking was done efficiently through their website. Unfortunately, during the trip, the brakes felt slightly worn and the radio didn’t work. These concerns were minor but did affect comfort somewhat. Otherwise, a dependable choice for rental vehicles in the region.

3 of 5 | ★★★☆☆ |

I was pleased with how fast and hassle-free everything went. Prices were transparent and offered good value compared to other options. The car was clean and functional, perfect for my weekend trip. Staff answered all my questions politely. A solid choice if you want straightforward car rental in Ponta Negra.

1 of 5 | ★☆☆☆☆ |

While the staff were polite, the vehicle I got clearly showed signs of age with a lot of mileage on the odometer. This gave me some worry about reliability during the rental. Overall, it worked but I recommend Ponta Negra Rent a Car to update their fleet for a better customer experience.

2 of 5 | ★★☆☆☆ |

The team was really friendly and helped me choose a car that fit my needs. However, the fleet seemed a bit dated and lacked some modern features I was hoping for, like advanced GPS or Apple CarPlay. For the price, it’s reasonable but they could attract more customers with newer models.

Looking for more information about Ponta Negra before renting a car from Ponta Negra Rent a Car

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