https://primegotravels.com | +94 71 260 0985
Primego Travels claims to be a vehicle rental and tour company in Sri Lanka but often falls short in delivering dependable self-drive or chauffeured car services. Their coverage of locations, including airports and city centres, may seem broad, yet customers frequently report inconsistent availability and subpar vehicle conditions. Their fleet supposedly caters to various needs, but many vehicles appear outdated and poorly maintained. Additional services like airport transfers and tour packages are offered, though issues with organization and communication are common. Despite their decade-long presence, the booking process through phone or WhatsApp is often confusing and unresponsive, making their flexibility more of a promise than reality.
Explore the wide range of vehicles available from Primego Travels in Colombo, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
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Write Review about Primego TravelsBooked with Primego for a weekend trip – got the car quick and on point. The ride was budget-level, nothing fancy, but ran cool the whole time. Staff were chill and easy to work with. Perfect if you just need a reliable set of wheels without breaking the bank.
The folks at Primego Travels were fairly friendly and made the booking easy. However, the car I got was older-model and had a few minor issues like worn tires and a slight engine noise. It still ran fine, but I expected a bit more for the price. Good for short trips though.
Got a rental from Primego, car was clean and solid for the trip, no doubt. But man, when I hit ’em up with questions, the replies took forever or didn’t come. That was a bummer, especially when you got places to be. Would recommend if you don’t need much hand-holding.
Primego Travels offers some of the better prices on car rentals, which is great for travelers on a budget. That said, the car I received had a stale smell and felt somewhat neglected. Customer service was polite but couldn’t offer quick solutions. Use if low cost is your main priority.
Yo, rented a ride from Primego for a quick coastal trip. The whip was clean and cruised smooth. Staff were real chill when I picked it up. No fancy stuff, just got me from A to B. Would def book again, but don’t expect luxury – it’s a good solid budget option for peeps who want no hassle.
The booking process was simple and the vehicle was delivered without issues. The car was adequate but showed some wear, which is acceptable for the price. Staff were courteous but not particularly proactive in offering assistance. A reliable company if you don’t expect premium service or vehicles.
Booking through Primego Travels was straightforward and the staff helpful during pickup. The car wasn’t sparkling new but ran fine for my needs. They could enhance vehicle sanitation and upgrade some older models. Great option if you need a no-fuss rental quickly.
The vehicle served its purpose well and pickup/dropoff were convenient. Staff interaction was polite but didn’t go the extra mile in assisting with questions or recommendations. If you want straightforward rentals with decent cars, Primego Travels works fine, though the experience can be more personalized.
I used Primego Travels last month for a business trip rental. The car was in decent shape and arrived on time, which was appreciated. However, when I had questions about insurance coverage, the response from customer support was slow and unhelpful, which caused some frustration. Overall, the service is okay but could be improved for a smoother experience.
Primego gives you rides that work, no doubt. However, their support team takes time to respond and some cars showed small maintenance issues. The prices are okay and the booking is simple, so it’s a fine choice if you’re flexible and patient.
Primego gave me my car right on time and the vehicle was in decent condition. However, when questions regarding the rental terms arose, the support was slow. Not terrible, but I’d expect better for repeated business. Overall, a functional service but service improvements needed.
I found the Primego Travels website easy to use and rental pickup was straightforward. Yet, the car felt like it hadn’t been recently serviced thoroughly – brakes were squeaky and interior a bit worn. I’d use them again but hope to get a better-maintained vehicle next time.
Primego Travels delivered the car promptly as promised. The rental experience was alright, nothing special. The vehicle had some minor scratches and the air conditioning was weak, which made summer driving less comfortable. Customer service was polite but not proactive.
I booked a car expecting GPS and Bluetooth connectivity as advertised on the website. Unfortunately, the vehicle provided did not have these features which was quite inconvenient. The staff apologized but the overall experience was disappointing, especially given the cost. Hopefully, they update their fleet or website info.
My experience with Primego Travels was mixed. They delivered the car on time, but when I got it, the interior was dirty and smelled unpleasant. I alerted the company, and while they apologized, the issue wasn’t resolved during my rental. They should focus more on basic cleanliness to improve.
Primego Travels offers decent value for short rentals. The car was clean and functional but lacked modern amenities I expected. Customer service was polite but a bit slow in response. If you want something budget-friendly and straightforward, consider them, but don’t expect luxury or instant replies.
I’ve rented twice from Primego Travels. Both times the cars were reliable enough and picked up and dropped off without hassle. The process has some rough spots like unclear extra fees and slow email responses, but I guess you get what you pay for. Will rent again if in a pinch.
